SBI Unipay is online bill payment system, launched by SBI.
The service is convenient & accessible on all banking channels.
Facility to pay bills "Anytime Anywhere"
Allow multiple payment modes
Instant & verifiable confirmation of payments
Standardized complaint & dispute management process
Customer can do the bill payment for the following categories of billers
BBPS facilitates a plethora of payment modes through which consumer can make a bill payment
Customer can access the following channels for making bill payment. Also, a non SBI customer can pay his / her bill by using Pre login functionality of the following channels
BHIM SBI PAY
Agents & Business Correspondents
Customer can access the following channels for making bill payment. Also, a non SBI customer can pay his/ her bill by using Pre login functionality of the following channels :-
BBPS facilitates a plethora of payment modes through which consumer can make a bill payment :-
Following are different scenarios when a payment transaction fails: -
a. If the customer does not have a sufficient balance in his/her account, a transaction can be failed.
b. Also, if there are some network issues faced by the customer, a transaction can be failed.
Convenience fee can be levied by the repective channel for both online as well as physical payments. However, its solely at the discretion of the channel / agent to levy the fee.
In this case amount will be refunded to the customer through the same payment made within 2-3 working days.
A status will be assigned to each complaint, below are the various statuses and their description.
Step 1: Enter Complaint ID, Mobile No. or Date range
Step 2: View details and status Complaint Status: Logged, Assigned, pending with BBPOU, Resolved, Reassigned, Escalated.